The Leader Show with Lou Carter

Hands-On Healing Approach At Nicklaus Children's Health System | Matthew Love

Louis Carter

In this episode of The Leader Show, Lou interviews Matthew Love, President and CEO of Nicklaus Children’s Health System. Matthew shares Nicklaus’ roadmap to becoming a Most Loved Workplace. He attributes this success to prioritizing employee well-being and satisfaction through a supportive culture built on four pillars: team focus, operational excellence, outstanding patient care, and future growth. Additionally, Matthew stresses the role of transparency, effective communication, and consistent practices in cultivating a positive workplace, alongside a commitment to employee growth, well-being, and a strong community spirit.